The following general returns policy is applicable to all items sold on apnachawalbazar.com

  1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Is different from what was ordered
  2. Products marked as “non-returnable” on the product detail page cannot be returned.
  3. All items must be returned in their original condition, and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.
  4. Products will not be applicable for return if return request comes after two days of the product delivery. 

Refund policy:

Within six working days the product amount will be returned to the customers mentioned account if the product is received under the above condition.